Frequently Asked Questions
Everything you need to know about your OXKnit experience.
What makes OXKnit products different from standard knitwear?
OXKnit focuses on premium durability and breathable fabrics. We use high-gauge knitting techniques and sustainable yarn blends that maintain their shape and soft texture even after multiple washes.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location, usually ranging from 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a claim and receive a prepaid shipping label.
How should I care for my OXKnit garments?
To preserve the integrity of the knit, we recommend hand washing in cold water with a mild detergent or using a delicate machine cycle. Always lay flat to dry; never hang knitwear as it may cause stretching.
Do you offer international shipping?
Yes, OXKnit ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific country and region.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.